How to handle orders received via Phone / Email / WhatsApp?

How to handle orders received via Phone / Email / WhatsApp?

What is the best way to manage and process orders that are received through phone calls, emails, or WhatsApp messages?

By utilizing a centralized database containing information about your products, pricing, and customers, you can efficiently locate the desired products, allocate orders to specific customers, and implement any necessary modifications with minimal difficulty.

Implementing a reliable point-of-sale (POS) system can significantly enhance productivity within your automotive spares business. By integrating a POS system into your online store, you can save time and eliminate the manual handling of personnel, inventory management, accounting, and other business-related responsibilities. This allows you to allocate more resources towards improving the online purchasing experience for your customers.

Placing orders from various channels like phone calls, emails, and WhatsApp becomes seamless with the Autozilla application. Simply access the application, record customer details, input part requirements, and initiate an order for the customer. The digital catalogue integrated within the application ensures accurate matching of the searched part with make, model, variant, and year (MMVY) information, guaranteeing that incorrect parts are never dispatched to customers.
    • Related Articles

    • How to drive better collections?

      What are some effective ways to enhance collections using the Autozilla software? Once an invoice is generated in Autozilla POS, the collection process initiates upon the expiration of the credit limit (amount) and credit days. Autozilla provides ...
    • What are the effective methods for managing your field teams?

      What are the effective methods for managing your field teams? Subscribe to our sales app to automate and digitize tasks like data entry and lead tracking. Stay connected with customers and vendors while freeing up time for field sales reps to drive ...